Shipping Policy

At Elfoso.store, we are committed to delivering your orders quickly, securely, and with complete transparency. This policy outlines our U.S. shipping process, estimated delivery timelines, order handling, and related guidelines.

1. Shipping Location

All orders are shipped from:
843C Gilman St, Berkeley, California 94710, United States

2. International Deliveries

Currently, we do not offer international shipping. All orders are shipped within the United States only.

3. Shipping Charges

  • We provide free nationwide shipping, including Alaska and Hawaii.

  • There are no hidden fees on any order.

4. Delivery Methods

We work with trusted carriers such as USPS, UPS, and FedEx, depending on your location and the product ordered.

5. Order Cut-Off Time

Orders placed after 5:00 PM PST will be processed the following business day.

6. Time Zone Reference

All processing and shipping times follow Pacific Standard Time (PST).

7. Estimated Delivery Timeline

  • Processing Time: 1–2 business days

  • Shipping Time: 3–5 business days

  • Total Estimated Delivery: 4–7 business days

8. Order Tracking

After your order has been shipped, a tracking number will be emailed to you. You can monitor your shipment using the carrier’s tracking tool.

9. Returns & Refunds

  • Returns: Accepted within 30 days of receiving your order.

  • Refunds: Processed within 10 business days after the returned item is received and inspected.

10. Delivery Problems

  • Wrong or Damaged Items: Must be reported within 24 hours of receipt.

  • Missing Packages: If your order has not arrived within 10 business days of shipping, please contact us for assistance.

11. Order Edits & Cancellations

You may edit or cancel your order within 24 hours of placement. After this period, requests will be handled under our Return & Refund Policy.

12. Delays & Unforeseen Circumstances

In the event of delays caused by weather, carrier disruptions, or other unexpected circumstances, we will notify you promptly by email.

13. Contact Information

For shipping-related questions or concerns, please reach out to us:

Business Name: Elfoso LLC
Phone: +1 (510) 898-1499
Email: support@elfoso.store
Address: 843C Gilman St, Berkeley, California 94710, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)