Privacy Policy

At Elfoso.store, your privacy matters. This policy explains how we collect, use, and safeguard your personal information in compliance with U.S. privacy laws.

1. Information We Collect

We gather specific types of information to provide you with a secure and seamless shopping experience.

1.1 Personal Information

  • Identity & Contact Info: Your name, email address, phone number, and delivery address.

  • Payment Details: Processed securely through our authorized payment providers.

  • Order History: Records of your purchases, order values, and transaction details.

1.2 Technical Data

  • Device Information: Device type, browser version, IP address, and operating system.

  • Website Usage: Pages viewed, time spent, and click interactions.

1.3 Communication History

  • Customer Support Records: Messages or interactions with our support team.

  • Marketing Settings: Your preferences for receiving promotional content.

2. How We Use Your Information

We use your data to:

  • Order Processing: Confirm orders, manage shipments, and handle secure payments.

  • Personalized Experience: Provide tailored product recommendations and content.

  • Site Optimization: Analyze user behavior to improve our website’s performance.

3. Information Sharing

We share your data only with trusted partners necessary to deliver our services. We do not sell your personal information. Partners may include:

  • Payment Providers – To securely process payments.

  • Shipping Carriers – To deliver your purchases.

  • Service Tools – For analytics and customer support.

4. Data Security

We use multiple safeguards to protect your personal data, including:

  • SSL Encryption

  • Secure Checkout Systems

  • Restricted Employee Access

  • Ongoing Security Monitoring

5. Your Privacy Rights

You have the right to:

  • Access or update your information

  • Request deletion of your personal data

  • Opt out of promotional emails

  • Object to certain data uses

  • Request a copy of your data in a portable format

To exercise these rights, please contact us at support@elfoso.store.

6. Cookies & Tracking

We use cookies and related technologies to:

  • Enable essential site features

  • Offer personalized product recommendations

  • Understand site traffic and performance

  • Support advertising and retargeting

You may manage cookies in your browser settings, though disabling them may reduce functionality.

7. Use of Third-Party Services

We may share limited information with third-party vendors who assist us with:

  • Payment processing

  • Delivery services

  • Analytics

  • Customer communication tools

All partners are required to follow strict privacy and data protection standards.

8. Children’s Privacy

While our products may include items for children, we do not knowingly collect personal information from individuals under 13. If we become aware of such data, we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Please review it regularly. The latest revision date will always be posted above.

10. Contact Us

Business Name: Elfoso LLC
Phone: +1 (510) 898-1499
Email: support@elfoso.store
Address: 843C Gilman St, Berkeley, California 94710, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)