Contact & Support
At Elfoso.store, your satisfaction is our top priority. Whether you need help with an order, have a question about our chair collections, or need assistance with returns, our dedicated support team is here to guide you every step of the way.
Contact Preferences & Response Times
We are committed to providing clear, timely, and helpful support across multiple channels:
Phone Support
We do our best to answer all calls during business hours.
If we miss your call, please leave a voicemail.
If you don’t receive a call back within 24 hours, we encourage you to send us an email for quicker assistance.
Email Support
We typically respond to all emails within 24 business hours (Monday–Friday).
You can reach us anytime at support@elfoso.store.
Live Chat Support
When browsing our website, you can use the live chat feature for quick questions.
All live chat messages are generally answered within 24 hours on business days.
Response Time
We aim to respond to all inquiries within 24 hours, Monday through Friday.
Holiday Closures
Please note that response times may be delayed by up to 24 additional hours during U.S. public holidays. We observe the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Contact Information
Business Name: Elfoso LLC
Address: 843C Gilman St, Berkeley, California 94710, United States
Email: support@elfoso.store
Phone: +1 (510) 898-1499
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)